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   Welcome to Pet Food Experts West

To our valued retailers,

Jim and I are delighted to share that United Pacific Pet has joined the Pet Food Experts family, effective May 3, 2021.

When Michael Baker approached us a number of years ago, we immediately saw the opportunities and benefits in coming together. Today’s announcement enables us to broadly expand our capabilities to support the ever-changing and fast-growing needs of your business.

As a leading national distributor of pet food and supplies for over 80 years, PFX will unlock short-term and long-term growth for your business by providing access to a select portfolio of high-performing brands, industry-leading fill rates, and superior customer service. Like us, they work hard and like to have fun.

Founded in 1936, Pet Food Experts has grown to be a relationship-driven service innovator with deep industry and retail expertise. They are committed to putting people and relationships at the forefront and have a relentless dedication to the long-term success of individuals, businesses, and the overall sustainability of the independent pet space, as we have over the last 100 years.

We are grateful to all of the retailers, suppliers and employees who have given us the opportunity to grow our business over the years. You have enabled us to take our business to the next level while remaining part of an independently-owned family business.

While we will have new owners, the same management team will remain, including me, to work alongside the Pet Food Experts team, to make this transition successful for everyone. We have valued your partnership over the years and remain committed to ensuring a future filled with incremental growth for all of us!

Warm regards,
Maureen

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   Latest News
    
 
Our phone extensions have changed! When dialing an office extension, please add a ”3” before the old 3-digit extension number. For example, extension 300 is now extension 3300. If you have any difficulties, simply dial ”0” to reach our receptionist, and she will connect you.
 
SuperZoo is Aug 16-19 and we would love to see you there! There will be a special Meet & Greet on Tue, Aug 17, from 3:30-5:00pm. Details are available in this announcement.
 
We will be closed on Monday, Sep 6, in observance of Labor Day. The schedule will mirror what we did for July 4. We will post the official letter here as soon as it’s available.
 
Pet Food Experts has announced the acquisition of United Pacific Pet. Read the letter from Maureen Costello, above, and the PFX/UPP press release. There will be no immediate changes to ordering and minimums, deliveries, product availability, promotional activity, payment terms, return policies, or coupon and frequent buyer redemption. Payments should continue to be sent to the Fontana office until further notice. However, all checks should now be payable to Pet Food Experts. Please contact your UPP sales rep if you have any further questions.

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   Commodity-Related Pricing

As a result of volatile commodity prices, certain brands are subject to frequent price fluctuations without notice. Registered customers, please click on the logos below to view our latest price lists for Integrity and Modesto Milling products.

 
Pet Food Experts West is a wholesale distributor to licensed retail pet stores in California, Nevada, Arizona, and Hawaii only.
We do not sell to pet owners or to stores outside our service area.
12060 Cabernet Drive, Fontana, CA 92337     Phone: (951) 360-8550     Fax: (951) 360-8540     Email: sales@uppet.com     Copyright ©2008-21 Pet Food Experts West